The Customer Care Unit Specialist specializes in daily operations of inbound contact center service efforts, answering customer inquiries, processing transactions, troubleshooting problems, and identifying opportunities to refer or sell additional products or services based on the customer needs. Other duties Assists customers with paying and receiving transactions as a v

Understand what importance and function the other teams within Elevate have in relation to your team and functions Receive and identify all MAC requests received via email and distribute accordingly Daily entry of all requests & additions including data entry, online submission, and outcome communications Weekly submission of research requests to PBMs What your background

Review the hospital census or utilize established referral method to identify self pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Document the results of the screening in the onsite tracking tool and hospital computer system. Face to face screen patients

When you join the Valuation Services group within our Financial Advisory (FA) segment, you will be part of a team working hand in hand with our clients to develop complex financial models to determine the fair value of various business interests and assets. Our group partners with clients to navigate strategic business initiatives and financial reporting matters associate

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting opera

Account Representative is responsible for inbound and outbound sales calls. This individual will handle current and potential customers with the goal of generating revenue. Also responsible for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior Work collaboratively with PNP Program Leade

Serve as a resource or Subject Matter Expert (SME) for other team members or internal customers. Handle escalated calls, resolving more complex customer issues in a one and done manner. Answer incoming phone calls from customers and identify the type of assistance the customer needs (i.e. benefit and eligibility, billing and payments, authorizations for treatment and expl

Manage a team of hybrid salary non exempt service agents and salary exempt service leads, offering guidance and support while upholding professional and ethical practices. Develop a high performance department through continuous training and process improvements. Responsible for delivering on and improving team KPIs and Agent performance, establishing a high standard for

Answer general Customer Questions via Email and Phone. Handle an increased volume of customer care emails with less support from rest of team. Demonstrate the skills and product knowledge required to perform job functions. Knowledge and use of electronic catalog and Global website. Continue to learn to navigate the AS400 but has a general understanding of all major Custom

General information JobID 14531 Position Level Individual Contributor Team Business Operations Working Time Full Time Position Type Regular Travel Requirements 5% Workplace Type Hybrid Preferred Location Lenexa, KS Additional Locations Allen, TX, Charlotte, NC, Monett, MO, Springfield, MO

When you join the Valuation Services group within our Financial Advisory (FA) segment, you will be part of a team working hand in hand with our clients to develop complex financial models to determine the fair value of various business interests and assets. Our group partners with clients to navigate strategic business initiatives and financial reporting matters associate

Dispatches all orders for services to field service personnel within fifteen (15) minutes of order entry. 1. Properly documents changes to orders requested by facility and/or ordering physician. 2. Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request. 3. Ensures dispatched orders are confirmed as received by technicians. 4. Co

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI powered

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting opera

Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." Our Values Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Al