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Summary:

The Gift Shop Sales Assistant will work under the direction of the Gift Shop Manager and Gift Shop Supervisor to provide excellent customer service in the Prosper Gift Shop. This job requires outstanding people and organizational skills. Must be able to adapt quickly and effectively problem-solve in a fast-paced, hospital retail environment. Our emphasis is on service before sales, so the Gift Shop Sales Assistant must have a desire to serve our customer base of patient families and visitors, staff, and volunteers with enthusiasm and compassion.

This individual must be able to work independently and as a strong team player to support the daily store operations. Proven cash management skills, strong telephone etiquette and effective communication, and experience operating point of sale or computerized cash register systems is required. Flexibility in scheduling within the store operating hours, which may include evenings and/or weekends, is required.

How You Make a Difference: When we are at our best, everyone at Cook Childrens feels like family. In this role, you will be working directly with our patients, families, visitors and employees. In demonstrating through your words, actions and body language you show that Cook Childrens is an exceptional place. You will have the unique ability to quickly establish a repertoire and make a difference in family's day and healthcare journey.

How We Make a Difference: The Patient, Family, Member Experience teams mission it to give voice to what patients, families and members see, advocate for how experiences effect well-being, provide support and emotional safety, and elevate people, processes and technology. This role is surrounded by colleagues who are deeply passionate in bettering the human experience and consider their work a calling. Our Promise inspires us to perform at our highest level because we understand the impact we have every day on the lives of the children, families and caregivers we serve.

Qualifications:

• High School Diploma required; some college is preferred.

• Minimum of 1 year working in a non-profit, customer service role or retail environment is required

• Spanish Speaking preferred, but not necessary to be a success in this role

About Us:

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.