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Desktop Support Technician
Plano, TX
Job Description
Genesis10 is currently seeking a Desktop Support Technician with our client in the financial industry located in Plano, TX & Charlotte, NC. This is a 12 + month contract position.
Responsibilities:
Requirements:
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran
Responsibilities:
- Maintain and support the enterprise Messaging and Collaboration infrastructure specifically with client support on a large-scale multi-site, multi-domain environment
- Responsible for Messaging and Collaboration supported applications to include Outlook, SharePoint, web conferencing (WebEx), Instant Messaging (Lync/Skype, Group Chat) as major focus
- Manage the integration of email with other systems such as mobile device and other unified communication technologies
- Administer the Messaging and Collaboration user accounts in the enterprise by creating user IDs, effecting username changes and moves, maintaining group lists, and removing terminated user IDs (must adhere to regulatory requirements when needed)
- Assume the leadership role in the resolution of complex technical issues (SME)
- Consult with application developers on issues related to the impact of applications
- Coordinate with application developers and project managers to deploy worldwide enterprise solutions/applications (tasks to include but not limited to testing and documentation)
- Provide technical expertise to internal IT groups and provide feedback and recommendations to management for service level and environment optimization
- Protect the overall security of the messaging environment through the administration of access control lists, security measures, and certification of external organizations
- Provide training to users, junior technicians, and other IT personnel
Requirements:
- Outlook MS-365
- SharePoint administration
- WebEx
- Skype
- Working knowledge of Active Directory
- Microsoft Exchange
- One drive
- MS Teams
- Familiarity with PowerShell usage
- Proficient in viewing Splunk Dashboards and engaging corrective activities
- Knowledge of current windows operating systems
- Excellent written and oral communications skills with a focus on providing quality customer service
- Ability to work with minimal direction and manage multiple task
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Temporary, Full Time
Required Experience
10+ years
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