ID | 2024-23418 | Company | OneNeck IT Solutions |
Would you like to be part of a customer focused, high performance, high integrity team of technology professionals? Do you want to launch your IT career and get exposure to a variety of best-in-class infrastructure technologies? At OneNeck IT Solutions we deliver world class IT solutions 365/24/7.
We are seeking a dynamic individual who is passionate about technology and providing superior customer service. Our managed services engagements allow our employees to have access to a variety of technologies and environments, while broadening your skillset and preparing you for future growth.
The shift for this position is 6pm-6am Thursday through Saturday with alternating Wednesday's MST. This position can work from home some days with some days scheduled onsite in our Gilbert, AZ data center facility
The Service Desk Technician is a pivotal support position within OneNeck's Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and OneNeck's customers; this team is the launching point for all customer support communications. Technicians are responsible for receipt, analysis, documentation, escalation, and resolution of customer issues and requests related to services delivered by OneNeck. This team is involved in major incident resolution.
Responsibilities:
Required Qualifications
Other Qualifications
OneNeck IT Solutions offers multi-cloud solutions, combined with managed services, professional IT services, hardware and local connectivity via top-tier data centers across the country. OneNeck's team of technology professionals deliver secure, modern platforms and applications for organizations embracing data-driven transformation and secure end-to-end solutions.
We offer competitive salary and a strong total rewards package. To learn more about this position or our company, visit oneneck.com.
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