Lead Registration
Mesquite, TX 
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Posted 13 days ago
Job Description
Lead Registration
Facility Dallas Regional Medical Center
Location US-TX-Mesquite ID 2024-161843 Category Admin Position Type Full Time Shift Nights Job Type Non-Exempt
Overview

You're going to want to be a part of the Dallas Regional Medical Center Team!!! As a member of Prime Healthcare, we offer incredible opportunities to expand your horizons and be a part of a community dedicated to making a difference. We are a 202- bed acute hospital accredited by the joint Commission that offer a wide range of medical services including 24/7 emergency care, cardiology, wound care, surgical services, cardiac catheterization, and imaging. The hospital is the on Certified Stroke Center, Accredited Chest Pain Center and labor and Delivery unit in the area. In addition, Dallas Regional is the only Trauma Center for 13 miles and was the first accredited Geriatric Emergency Room in Dallas County. The hospital os a recipient of Healthgrades Patient Safety Excellence Awards, 15 Healthgrades Five-Star rating over the past three years.

We offer:

    Competitive compensation
  • Generous benefit plan: medical, dental, vision and 401k
  • Substantial PTO
  • Continuing education opportunities
  • And much more!

Responsibilities

The Lead associate is responsible for ensuring a smooth patient flow, quality registration, maximum Point of Service patient collections, and outstanding customer service in his/her area of responsibility. The Lead associate coordinates break and lunch times to ensure coverage needs are met and applicable employees receive a lunch break, and assists Supervisor in managing fluctuations in volume by requesting reinforcements if volumes are high and flexing staff if volume is low to meet productivity expectations. The Lead associate is knowledgeable regarding all duties within the Department he/she leads and serves as a resource for other employees on policies/procedures. Under the Supervisor's direction, he/she takes the lead in assuring compliance and completion of all daily duties within the department. The Lead associate sets the example in exemplary customer service and overall conduct he/she relates well to patients, visitors, physicians, other departments, management, employees in own department, etc.

#LI-MK3

Qualifications

Education and Work Experience
1. High School Diploma or equivalent required.
2. Extensive knowledge of Patient Access required, Certified Healthcare Access Associate (CHAA) preferred.
3. Exceptional interpersonal & organizational skills.
4. Demonstrated leadership and management abilities.
5. Extremely high degree of attention to detail.
6. Good written and verbal communication skills.
7. Ability to prioritize.
8. Good analytical & problem solving skills.
9. Proficiency in Microsoft Word and Excel.
10. Ability to effectively manage multiple demands and function well under pressure.

Connect With Us!
Not ready to apply? Connect with us for general consideration.


We believe that all persons are entitled to equal employment opportunity and does not discriminate against qualified employees or applicants because of race, color, national origin, ancestry, sex, marital status, child birth or related medical condition or any other protected category as defined by State or Federal Law. We are an equal opportunity employer and do not discriminate against applicants due to veterans status, disability, race, gender or other protected characteristics.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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