The Security Guard enforces regulations and procedures designed to prevent breaches of security. Exercises judgment and uses discretion in responding to incidents and emergencies, determining whether to intervene directly, ask for assistance as time permits, keep situations under control or surveillance, or to report incident or situation to the appropriate authority for

Responsible for responding to trouble tickets from the Help Desk automated trouble ticketing system. Performs network related hardware and software System Administration functions best suited for after hours, including patches, upgrades, service packs, hotfixes, etc. to ensure system availability, reliability, and serviceability. Analyze and resolve network connectivity i

The Service Desk Tier 2 Tech Support shall be responsible for IT problems or requests that cannot be resolved at the Service Desk Tier 1 level. Tier 2 technicians shall be responsible for responding to and resolving "IT" Service Desk tickets on a timely manner. The persons assigned to this function will work directly with end users either remotely or at the customer's loc

The Systems Engineer shall be responsible for resolving incidents escalating to or originating at the Systems Engineer level. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for administration of the Microsoft computing environment to include but not limited to Microsoft Domain Administration Active Directory domain controllers Domain Names Services (DNS) Troubleshootin