Solution Alignment Collaborate with cross functional and regional teams to align engineering efforts with overall business goals. Define and communicate the technical vision for custom network solutions. Ensure that engineering projects contribute to the success of the organization's strategic objectives. Product Operational Readiness Oversee the operational aspects of cu

Responsible for sharing Lumen solutions with members of the community in a door to door sales approach. This includes having energy, knowledge, and ability to overcome concerns and questions from customers. Ability to learn the Tech industry and speak with ease and comfort about the many solutions and offerings of Lumen. Yes, you will be a technology expert after training

Responsible for management of all custom network implementations in region from planning, forecasting, scope validation, date management, milestone management, financial management, supplier management and internal/external communications Meet with stakeholders and internal customers to develop, align, and review operational targets and projects, measure end to end perfor

Cost Control Develop and implement strategies to manage project costs effectively. Monitor project budgets, track expenses, and identify cost saving opportunities. Collaborate with finance and procurement teams to optimize spending. Governance and Progress Control Establish project milestones, timelines, and critical paths. Monitor project progress against established tar

Desk based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles. Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. Prospect and qualify through calls, emails, social media, internal marketing

Develop and execute an internal communication plan that supports the organization's strategic objectives and enhances employee engagement and culture. Manage and oversee the production and distribution of internal communication materials, and support internal events involving senior executives. Ensure that internal communication messages are clear, consistent, and aligned

Responsible for developing and implementing pricing strategies and commercial models for the Lumen Network Cloud services The successful candidate will have a strong background and proven experience in developing data backed, cloud based, consumption pricing models Define pricing and commercial strategies to monetize our API based services Cross functional collaboration w

Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities. Serve as the single point of contact between Lumen and Contractors to resolve issues arising during the construction and/or maintenance proc

Outside Plant construction project management Perform site survey and develop scope of work Create hard cost estimates Manage project budget Experience using a GIS mapping tool Relationship building with Vendors Quality audit of work performed by vendors Responsible for work load balancing among resources Responsible for functional management of a market Field interface f

Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Analyzes and identify our customer's business and technology objectives, conduct full technical discovery, and architect (with the technical team) client solutions to meet gathered requirements. Acts as customer advocate, participating in pre sales e

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manage overall customer metrics, which include customer usage data, health indicators (disconnects,

End to end project management. Relationship building with Vendors as well as quality audit of work performed by vendors. Responsible for work load balancing among resources. Responsible for functional management of a market. Field interface for engineering or new construction. Moderate to Complex work using external vendors Joint utility trenches, site meets and permittin

Conduct OSP maintenance and locating fiber optic cable routes Assist with splicing and testing of fiber optic cable in a field environment Interface with Miss Utility Call Centers and automated programs Read and interpret Miss Utility tickets and compare to existing outside drawings Communicate verbally with construction subcontractors regarding protection and/or maintena

Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities. You will serve as the single point of contact between Lumen and Contractors to resolve issues arising during the construction and/or mainten

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open telecom field equipment to validate proper inst